Autism Advice Line
Community Advisors are here to provide emotional and practical support for autistic people, their family members, loved ones, friends and professionals.
Autism Advice Line - 01259 222 022
We have a dedicated team of Community Advisors who are experienced and knowledgeable in providing advice and support to autistic people, their families, loved ones, friends and professionals. Each year we handle hundreds of enquiries and our Advice Line enables a direct first response to those looking for information, advice, and signposting.
Our Advice Line is available to anyone at any stage of their journey, whether this be individuals questioning their neurodivergence, self identifying and/or those who have a formal diagnosis.
Our approach places individuals at the centre of the work we do. Each enquiry we treat with confidentiality, and with every enquiry we receive, we a take a person centred approach, providing support and advice tailored to meet your needs. Previous users of our Advice Line have benefited from discussions on a range of topics including autism understanding, exploring identity, stress and anxiety, as well as strategies to support individuals within education and employment settings. More broadly, the Advice Line provides emotional support and a listening service to anyone who requires it.
We collaborate with partner organisations across Scotland so if we can’t help, we will try to signpost you to someone who can.
The services we provide are:
- Advice and Support Service – Available by Phone, Email or LiveChat on our website
- Support and advice to access services in your local area and nationally
- Get Set 4 Autism programme
If you are interested in finding out more about our Get Set 4 Autism programme, please contact our Advice Line using one of the contact methods below.
Autism Advice Line - How to get in touch
Call - 01259 222022
Email - advice@scottishautism.org including details of which council area you live in
Online - via LiveChat or use the online contact form
Operating hours -
Monday, Tuesday, Thursday and Friday from 10am - 4pm (both phone line and LiveChat)
The Advice Line is closed on Wednesdays and at weekends.
Please note that it might take slightly longer during busy periods for an advisor to respond to your enquiry.
Our team is made up of a small number of advisors that aim to provide an individualised response to each enquiry as quickly as possible. We receive a high volume of enquiries, so please be advised that it may take a few days to receive a response to your enquiry.
Please note that the Advice Line is not an emergency service. For anything urgent, please consider calling your local Social Work department, NHS 24 on 111 or the Samaritans on 116 123.
Data Protection: Scottish Autism complies with the General Data Protection Legislation and the Privacy and Electronic Communications Regulation (2003). Your personal data is held securely and will only be accessed by those authorised to do so and used for the purposes for which you have provided us the information. For full details, please view our privacy policy. At any time you can request to be removed from our database by contacting us on 01259 720044 or emailing autism@scottishautism.org.
From the moment I began speaking to the advisors at Scottish Autism, the walls instantly came down surrounding my diagnosis. The team are a bank of knowledge, as well as so personable and this really put me at ease.