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Home > Services & Support > Fife One Stop Shop

Fife One Stop Shop

Our One Stop Shop supports hundreds of people from across Fife every year on a range of issues such as emotional support, help understanding an autism diagnosis and transitions. Providing advice and support to autistic people, their families, friends and other professionals. Funded by Fife Health and Social Care Partnership we have a dedicated team of autism advisors who are experienced and knowledgeable in working alongside autistic people to ensure their voice is heard, and they can access to the right help and support when it is needed most.

Some of the services the One Stop Shop Offers include:

  • Advice and Information Service – Available by Phone or Email
  • One-to-one appointments
  • Peer Support Groups
  • Support for Transitions
  • Social Activities
  • Support and advice to access services in the community
  • Parent groups
  • Information and advice for professionals

Our approach places individuals at the centre of the work we do. Every enquiry is dealt with individually and confidentially, with support and advice tailored to meet your needs. We collaborate with a number of partner organisations across Fife so if we can’t help we can signpost you to someone who can. You can keep up to date with the Fife One Stop Shop by 'liking' us on Facebook.

Drop-in Sessions

We are holding drop-in sessions on a weekly basis. This is a space to talk through any questions that you may have or to simply come in for a chat with one of our community advisors about any topics that you would like to discuss. 

Drop-in slots are held at our office in Kirkcaldy as follows: 

  • Tuesdays at 10am - 12pm 
  • Thursdays at 1pm - 3pm


Flourish is delivered as part of Our Minds Matter, a framework funded by Fife Council to support children and young people’s emotional wellbeing in Fife.  

Flourish aims to provide increased support to parents and carers of young people up to 26 years old, who have Neurodevelopmental differences, such as autism, ADHD, dyslexia, dyspraxia, and other neurodevelopmental conditions.  

The project will promote a greater understanding of neurodevelopmental differences, improve communication between parents and professionals and ultimately equip parents with the information and practical skills they need to enable them to better support their child. The project will also support the development of a number of social, peer led and practical groups throughout Fife.  


Important information before visiting the One Stop Shop in Kirkcaldy

Parking at New Volunteer House:

If you have an appointment or if you are planning on dropping in please be aware that you cannot park in our car park or you will get a parking fine, unless you are a Blue Badge holder. 

Parking is available at Kirkcaldy train station, The Postings shopping centre or there is time limited, on street parking nearby. We are also only a short walk away from Kirkcaldy bus and train station.

Parking Info for Kirkcaldy


One Stop Shop meeting room:

Our meeting room is on the first floor. If you have mobility requirements please let a member of staff know before attending an appointment, drop in or group so that we can make arrangements for you.

Contact us

New Volunteer House
16 East Fergus Place

Tel: 01592 645350

Open Monday - Friday 9.30am - 5pm